Frequently Asked Questions
Are these knives real? Yes, we do not sell digital knives. All knives are created and intended for display and collection purposes only. Although, all knives are real and have the ability to be used as such.
Do the knives come sharp or dull? Most knives will come sharp. The only knives at the moment that are not sharp are our category Butterfly Knives (This includes both the 2.0 and Original collections) collection. All knives have the ability to be dulled by request. If you would like to request this option, do so by going to our contact page and provide your order number(s) and which knife or knives you would like to have dulled.
All Butterfly Knives have the ability to be sharpened by request only for US Domestic orders. Contact us by replying to your order confirmation page with which Butterfly Knife or Knives in the purchase you would like to be sharpened.
Where do you ship from? We ship directly from the United States.
Do you ship internationally? Yes, all available shipping locations are mentioned below.
How much does shipping cost? Shipping costs are displayed on the checkout page. Your shipping costs will depend on shipping weight, shipping method, and destination.
Do you accept Cryptocurrencies? Yes, at the moment we are accepting Bitcoin for order under $100.
Are the skins durable? Skins that are anodized or metal, such as the Fade, Slaughter, Blue Steel, Lore, Tiger Tooth, etc. are our most durable skins and will wear the slowest with real world use. Skins that have complex designs, such as Doppler's, Autotronic, HB, Marble Fade, etc. will wear with continued real world use.
All knives have a durable titanium clear coat which prevents scuffs, scratches, or any type of wear. Depending on the material coming into contact with the blade, will depend on how effective the clear coating is.
How fast do you ship orders out? All orders are confirmed by email same or next business day.
Where we can ship to:
- United States
South America (Note: Shipments may take up to one - three months to arrive.)
- Czech Republic
Denmark(Removed February 2017)
- United Kingdom**
- Australia** *
- New Zealand
- South Africa (Note: Shipments may take up to one - three months to arrive.)
**Unfortunately, we are unable to ship Butterfly Knives and Shadow Daggers to these locations.
** *Unfortunately, we are unable to ship Butterfly Knives, Shadow Daggers, Karambits, and Talons to these locations.
Where we can’t ship to:
Africa Bosnia Croatia China
Denmark(new as of February 2017) Israel Russia United Arab Emirates Ukraine Afghanistan Armenia Czech Republic Kazakhastan Iran Malaysia Macedonia Mexico Turkey Indonesia Serbia Slovenia Lithuania Romania Bulgaria Russian Federation Pakistan India Kuwait Azerbaijan Vietnam Columbia
If your country isn’t listed on our “Where we can’t ship” list then it is likely we are able to ship to you.
About Minimal Wear Knives:
Minimal Wear knives are knives that did not pass quality control inspection. Minimal Wear knives will have no more than 7% wear. These knives are non-refundable and non-returnable, if received. Refund will only be issued if the Minimal Wear knives are sent back to us by the shipping service before making it to their final destination.
Further Shipping Information:
All international customers are responsible for any customs/VAT fees when when the product(s) arrive to the international customers country.