FAQ

Frequently Asked Questions

 

Are these knives real? Yes, we do not sell digital knives.

Do the knives come sharp or dull? Most knives will come sharp.  The only knives at the moment that are not sharp are our category Butterfly Knives collection.

Where do you ship from? We ship directly from the United States.

 

All orders are confirmed by email same or next business day.

 

Where we can ship to:

 

North America

  • Canada
  • United States

 

South America

  • Argentina
  • Brazil

 

Europe

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark (Removed February 2017)
  • Estonia
  • Finland
  • France
  • Germany**
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • United Kingdom**
  • Singapore
  • Slovenia
  • Spain
  • Sweden

 

Oceania

  • Australia**
  • New Zealand

 

**unfortunately we are unable to ship Butterfly Knives and Shadow Daggers to these locations.

 

Where we can’t ship to:

  • Africa
  • Bosnia
  • Croatia
  • China
  • Denmark (new as of February 2017)
  • Israel
  • Russia
  • United Arab Emirates
  • Ukraine
  • Afghanistan
  • Armenia
  • Czech Republic
  • Kazakhastan
  • Iran
  • Malaysia
  • Macedonia
  • Mexico
  • Turkey
  • Indonesia
  • Serbia
  • Slovenia
  • Lithuania
  • Romania
  • Bulgaria
  • Russian Federation
  • Pakistan
  • India
  • Kuwait
  • Azerbaijan
  • Vietnam
  • Columbia 

 

If your country isn’t listed on our “Where we can’t ship” list then it is likely we are able to ship to you.

About Minimal Wear Knives:

Minimal Wear knives are knives that have either been returned or did not pass quality control inspection.  Minimal Wear knives will have no more than 7% wear.  These knives are non-refundable and non-returnable if received.  Refund will only be issued if the Minimal Wear knives are sent back to us by the shipping service before making it to their final destination.

Further Shipping Information:

If the case arises where a knife gets seized by customs while shipping internationally, we will refund 50% of the purchase order.  You will receive full refunds on returns.  If you do not see your country listed and it is legal to purchase please contact us.  Shipping details are the following; All knives ship from the USA and ship same or next business day.

Tracking is supplied via email.  We will not ship to certain states where knives of purchase are illegal.  All deliveries are shipped out via USPS, FedEx, or UPS.

If you do have any questions about this please contact us, we usually answer within 24 hours.

Backordered products may take 30-45 days to be shipped.  If a product is on backorder, the information will be within its product page.  Backorders are non-refundable after 5 days of processing.

All international customers are responsible for any customs/VAT fees when when the product(s) arrive to the international customers country.

Business Days:

Monday - Friday, excluding holidays.